Privacy Policy

Welcome to Gardening Coney Hall. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you.

Personal Identification Information: This includes your name, email address, phone number, and postal address.
Usage Data: We may collect information about how you access and use our services, such as your browser type, IP address, and pages visited.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze usage patterns, and customize content.

How We Use Your Information

Your information is used for the following purposes:

Providing Services: To process your orders, manage appointments, and deliver the products and services you request.
Improving Our Services: To understand your preferences and improve our offerings based on your feedback and usage patterns.
Communication: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
Security: To protect against fraud, unauthorized access, and other security threats.

Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.

Data Protection

We implement a variety of security measures to maintain the safety of your personal information.

Encryption: Sensitive information is encrypted to prevent unauthorized access.
Access Controls: Only authorized personnel have access to your data.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Cookies and Tracking

Our website uses cookies to enhance your experience:

Essential Cookies: Necessary for the website to function properly.
Analytics Cookies: Help us understand how visitors interact with our site.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings.

Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and delivery services. These third parties are required to protect your information and are prohibited from using it for any other purposes.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request correction of any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal information under certain circumstances.
Restriction of Processing: You can request that we limit the processing of your data.
Data Portability: You can request a copy of your data in a structured, commonly used format.
Objection: You can object to the processing of your personal data for specific purposes.

To exercise these rights, please contact us using the methods described below.

Changes to This Privacy Policy

Gardening Coney Hall reserves the right to modify this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our website.

It is recommended that you review this Privacy Policy periodically for any updates or changes.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

International Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.

Links to Other Websites

Our website may contain links to other sites that are not operated by us. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies.

Feedback and Complaints

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to reach out to us.

How to Contact Us

You can contact us through our official communication channels for any inquiries related to privacy matters.

Acknowledgment

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.